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Common queries answered

Frequently Asked Questions

Once our team processes your order within 1-2 business days, expect to get it within 7-15 business days.

We offer a 30-day, no-hassle refund policy. If you aren’t completely satisfied with your purchase, simply send the product back and we’ll promptly refund your money.

 

If you cancel your purchase within 24-hours, we can unconditionally refund your money. Otherwise, your items will have to be sent back to us once they reach you.

 

If your product is defective, immediately let our staff know and we’ll send you a replacement.

 

We are unable to accept returns on retailer purchases, incorrectly purchased products, and products damaged due to customer error.

 

Lastly, we do not accept returns for non-damaged items or items that have been delivered incorrectly.

Please immediately contact us and let our staff know.

Please contact us and let our staff know and we will provided you an update and the tracking number if available upon request.

Please use the contact us from to reach us. 

Please immediately contact us and let our staff know.

At this time, we only ship within the continental United States.

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